Unified Communications

Leading National Health Insurance Provider Success Story

Our Client


  • Customer: Leading National Health Insurance Provider
  • Industry: Healthcare
  • Size: 1,200+
  • Employees Solution: Microsoft Teams

A leading health insurance provider was expanding into two new facilities while facing the termination of their Cisco Call Manager Agreement. They sought to transition their phone services to the cloud and needed a comprehensive assessment of their current UC environment.


The Challenge

The Partnership

Their existing infrastructure and system was costly and difficult to manage. In addition to physical limitations, their multi-vendor environment increased frustrations and costs, leading to a need for change.

After execution of its 10 Step Success Methodology, Telenergy performed a technical and financial impact analysis, identifying the ideal “future state” that aligned with the clients’ needs.

The Solution

The solution was to standardize on one UC solution in the cloud that would provide a streamline user experience and improve ease of managment for IT. TelEnergy assisted the customer in a 9-month engagement to assess providers, assist in contract negotiations, and provide oversight for the deployment of Microsoft Teams across their 1,200+ users.

Be The Next TelEnergy Success Story

Discover how TelEnergy can partner with you for your next project.